Terms of service
OVERVIEW
Welcome to STAZA Store.
The terms “we”, “us” and “our” refer to STAZA Store. STAZA Store operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience.
STAZA Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website, products, and services.
Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this website.
To use certain features of our website, including browsing, purchasing, or accessing order information, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display and describe our products as accurately as possible. However, product colors, packaging, appearance, or details may vary slightly due to screen settings, device differences, lighting, photography, or product updates.
We do not guarantee that the appearance or quality of any product purchased by you will exactly match the images or descriptions displayed on our website.
All product descriptions, pricing, availability, and packaging are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order through our website, you are making an offer to purchase the selected product or products.
STAZA Store reserves the right to accept or decline your order for any reason at our sole discretion.
Your order is not accepted until we confirm acceptance and process your payment. We may contact you using the email address, billing address, shipping address, or phone number provided at the time of order if we need to confirm or update your order details.
Please review your order carefully before submitting it.
Orders may be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled and must be handled according to our Return & Refund Policy.
Your purchases are subject to return or refund solely in accordance with our Return & Refund Policy.
You represent and warrant that purchases made through our website are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for a product will be the price in effect at the time your order is placed and will be shown in your order confirmation.
Unless otherwise stated, posted prices do not include taxes, shipping fees, handling fees, customs duties, import charges, or other applicable fees.
You agree to provide current, complete, and accurate purchase, payment, billing, and shipping information for all purchases made through our website.
You agree to promptly update your account and payment information, including your email address, payment details, and shipping address, so that we can complete your transactions and contact you when needed.
You represent and warrant that:
- The payment information you provide is true, correct, and complete.
- You are authorized to use the payment method provided.
- Charges incurred by you will be honored by your payment provider.
- You will pay all charges incurred at the posted prices, including shipping fees and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, holidays, force majeure events, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information. We are not responsible for lost, delayed, or undeliverable packages caused by incorrect or incomplete shipping details provided by the customer.
Once the order is handed over to the carrier, the risk of loss may pass to the customer to the extent permitted by applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including but not limited to trademarks, logos, brand names, product names, text, images, graphics, videos, audio, layout, design, and arrangement of content, is owned by STAZA Store, its affiliates, licensors, or content providers and is protected by applicable intellectual property laws.
These Terms allow you to use our website for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or exploit any part of our website or content without our prior written consent.
STAZA Store’s name, logo, product names, designs, slogans, and related branding may not be used without our prior written permission.
All other names, logos, product names, and trademarks appearing on the website are the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or features through our website.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Your use of third-party tools is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms provided by the relevant third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites, services, or materials.
We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.
If you access third-party websites through links on our website, you do so at your own risk.
We are not liable for any harm, loss, damage, or issues related to your access to third-party websites or your purchase or use of third-party products, services, or content.
Please review third-party policies carefully before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
STAZA Store is powered by Shopify, which enables us to provide our online store services.
However, any sales and purchases made through our store are made directly with STAZA Store.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and STAZA Store, including any injury, damage, loss, or claim related to products or services purchased from us.
You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with STAZA Store.
SECTION 10 - PRIVACY POLICY
All personal information we collect through our website is subject to our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Because our website is hosted by Shopify, Shopify may collect and process certain personal information related to your access and use of our website in order to provide and improve services.
Information submitted through our website may be transmitted to Shopify and other service providers that help us operate our store, process payments, fulfill orders, and provide customer support.
Please review our Privacy Policy for more details on how personal information is collected, used, shared, and protected.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, comments, proposals, or other content, you grant us a worldwide, royalty-free, sublicensable, transferable, and perpetual license to use, reproduce, modify, publish, distribute, translate, display, and create derivative works from such content in any medium.
You represent and warrant that:
- You own or have the necessary rights to provide such feedback.
- Your feedback does not violate the rights of any third party.
- Your feedback does not contain unlawful, abusive, defamatory, obscene, misleading, or harmful content.
- Your feedback does not contain viruses, malware, or other harmful code.
We are not obligated to maintain feedback in confidence, pay compensation for feedback, or respond to feedback.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may use our website only for lawful purposes.
You may not use our website or services:
- For any unlawful, fraudulent, or malicious purpose.
- To violate any applicable laws, rules, or regulations.
- To infringe upon our intellectual property rights or the rights of others.
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person.
- To submit false or misleading information.
- To upload or transmit viruses, malware, or harmful code.
- To send spam, phishing messages, unsolicited advertising, or other unauthorized communications.
- To impersonate another person or entity.
- To interfere with or disrupt the security or operation of our website.
- To scrape, copy, extract, reproduce, duplicate, sell, resell, or exploit any portion of our website without authorization.
- To collect or track personal information of others.
- To bypass security features or access restrictions.
We reserve the right to suspend, disable, or terminate your access to our website or services if we determine that you have violated these Terms.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
This section applies if you use, allow, enable, or cause any software, bot, crawler, scraper, automated tool, or agent to access, use, or interact with our website.
No automated agent may access, use, or interact with our website unless it clearly identifies itself and complies with all applicable laws, technical requirements, and restrictions.
Automated tools may not:
- Conceal or misrepresent their identity.
- Mimic human behavior to bypass detection.
- Circumvent CAPTCHAs, security measures, or access controls.
- Scrape, extract, copy, or collect content or personal information without permission.
- Interfere with the normal operation of our website.
We reserve the right to block, limit, suspend, or terminate access by any automated tool, bot, crawler, scraper, or agent at any time.
SECTION 15 - TERMINATION
We may terminate these Terms or your access to our website or services at any time, without notice, if we determine that you have violated these Terms or applicable law.
You will remain responsible for all amounts due up to and including the date of termination.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our website, services, content, and products are provided “as is” and “as available” to the fullest extent permitted by applicable law.
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, error-free, or free from viruses or harmful components.
We do not warrant that the results obtained from using our website or services will be accurate, reliable, or meet your expectations.
Except as expressly stated by STAZA Store, we disclaim all warranties, representations, or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some of the above disclaimers may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, STAZA Store, its affiliates, partners, directors, officers, employees, agents, contractors, service providers, licensors, and suppliers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from:
- Your use of our website or services.
- Your inability to use our website or services.
- Products purchased through our website.
- Errors or omissions in content.
- Any loss or damage incurred as a result of using our website or products.
This limitation applies whether based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow limitations of liability for certain damages, so some limitations may not apply to you.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless STAZA Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers from any losses, damages, liabilities, claims, costs, or expenses, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms.
- Your violation of any law or the rights of a third party.
- Your access to or use of our website or services.
- Your misuse of any product purchased through our website.
We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and STAZA Store and govern your use of our website and services.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not transfer, assign, or delegate these Terms or any rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the applicable laws of the jurisdiction where STAZA Store operates, without regard to conflict of law principles.
You agree to submit to the applicable courts in such jurisdiction for the resolution of disputes, except where prohibited by applicable law.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Email: service@stazastore.com
WhatsApp: +86 159 5262 2048
Our contact information is posted below:
STAZA Store
Email: service@stazastore.com
WhatsApp: +86 159 5262 2048
Business Address: Business address will be provided upon valid legal or customer service request.
Business Registration Number: Not applicable
VAT Number: Not applicable