Privacy Policy

Last Updated: May 25, 2026

At STAZA (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit stazastore.com, use our services, or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or interact with our website, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Payment information
• Customer service communications

Payment information may be processed securely by third-party payment providers. We do not directly store complete credit card information on our website.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on our website
• Referring website
• Cookies and similar tracking data

Communications

If you contact us by email, WhatsApp, contact form, or other communication channels, we may collect the information you provide, including your message content and contact details.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send order confirmations, shipping updates, and delivery notifications
• To provide customer support
• To respond to your questions, requests, or complaints
• To process payments and help prevent fraud
• To improve our website, products, and customer experience
• To send marketing communications, if you have opted in
• To comply with legal, tax, accounting, or regulatory obligations
• To protect the security and integrity of our website and business

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business and provide services to you, including:

• Payment processors
• Shipping carriers
• Order fulfillment providers
• Website hosting providers
• Email and marketing service providers
• Analytics providers
• Customer support tools
• Legal, compliance, or fraud prevention service providers

These third parties are only permitted to use your information as necessary to provide their services to us and are expected to protect your information appropriately.

We may also disclose your information when required by law, legal process, regulation, or government request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember your preferences, support website functionality, and improve our marketing efforts.

Cookies may help us understand how visitors use our website and allow certain features to work properly.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

Marketing Communications

If you choose to subscribe to our marketing emails or promotional communications, we may use your email address to send updates, offers, and product information.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Even if you unsubscribe from marketing communications, we may still send you non-promotional messages related to your orders, account, customer service requests, or other necessary service communications.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, dispute resolution, and fraud prevention.

When your information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To exercise your rights, please contact us using the contact information below.

We may need to verify your identity before processing your request.

Children’s Privacy

Our website and services are not intended for children under the age of 13, or the minimum age required by applicable law.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

International Data Transfers

Because we use third-party service providers and e-commerce platforms, your information may be processed or stored in countries outside your country of residence.

By using our website or providing your information, you understand that your information may be transferred to and processed in countries where data protection laws may differ from those in your location.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after any changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Trade Name: STAZA
Email Address: service@stazastore.com
WhatsApp: +86 159 5262 2048
Website: stazastore.com
Physical Address: No. 93 Dujiang Road, Jingjiang City, Jiangsu Province, 214500, China